Following last week’s post, this week’s challenge is to see how well you adapt your actions and next steps on various customer conversation scenarios. Stakeholders you meet can be in different phases of their buying process. So, they are most likely to answer your questions as such. Sometimes, their answers are not so straightforward. What customers say and think can be different.
Take the New Way of Selling Black Belt quiz. There are 15 questions. For every question, there is only one correct answer. Pass 90%, and you have earned your Black Belt!
A message for Sales Managers: Do the quiz yourself and ask your team to do the same. Coach your team using the questions and answers. Ensure they apply their learning in the field and on the floor!

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